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Contact us online, by telephone, email or post.
Online Payments
Online Payments can be made via theGloucester
City Council Payments Portal or via the touchtone
automated payment service by ringing
0845 155 6000
Emergency Numbers
If you have an emergency and need to contact us out of
hours please call:
If you are homeless and roofless that night -
01452 614194
If you need an emergency repair -
0800 408 2000
For all other emergencies -
01452 396220
Other council contacts
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Tourist Information Centre (Office hours):
01452 396572
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Cemeteries and Crematorium (Office hours):
01452 396902
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Guildhall:
01452 503050
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Folk Museum (Office hours):
01452 396868
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City Museum and Art Gallery (Office hours):
01452 396131
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Gloucester Blackfriars:
01452 503050
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Council Tax:
01452 396495
Gloucester City Council Services
The Customer Services team provides residents and
visitors of Gloucester City Council with access to a
wide range of council services.
If you are not sure who you need to speak to, you can
contact our customer service team by any of the
following:
Telephone
Telephone:
01452 396396
Text telephone:
01452 396161
If you require assistance from a translator please tell
the customer service officer the language you speak
and we will arrange to call you back with a translator
on the line.
Email to:
heretohelp@gloucester.gov.uk
Social Media
Post
Post to:
Gloucester City Council,
HerbertWarehouse,The Docks,
Gloucester GL1 2EQ